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Becky Richardson’s desk — complete with its encouraging messages — is often one of the first things people notice when walking into the SOAR Program’s office in the College of Arts, Sciences and Letters Building: “All who enter as guests, leave as friends.” “Take the risk or lose the chance.” “Today is the day.”

There’s also the traveling sign that she’s given out to SOAR (Support, Opportunities, Advocacy and Resources for nontraditional undergraduates) students. That one reads, “Tough times don’t last, but tough people do.”

“Our students have been through a lot. Many of our students face personal and financial obstacles, most are raising families and many also care for older adults. That’s a lot of responsibility,” says Richardson, SOAR program assistant. “As silly as it might seem, seeing motivational words helps keep them in your head. I want these signs to remind our students that on tough days, they can get the support they need in the SOAR office — even if that’s just to vent. I have tissues ready for sad tears and happy ones.” With its mission to increase access to post-secondary education for nontraditional adult learners experiencing socioeconomic challenges, SOAR offers up to three semesters of partial tuition support and help with supplies like books and technology, along with other needs. 

Richardson recently received the University of Michigan's . A champion for students, Richardson advances a welcoming, supportive environment at UM-Dearborn. She’s an advisor and co-founder for ANTS, the nontraditional student organization; a co-counselor for UM-Dearborn’s chapter of Alpha Sigma Lambda, an honor society for adult learners; a Center for the Education of Women+ Scholar who now serves on their scholarship committee, and a member of the UM-Dearborn Prison Education Working Group.

In this month’s Campus Colleagues, Richardson shares why education advocacy is so important to her and how a little bit of the right support can go a long way.

Find people who will support you with your goals — they are out there.

Richardson says education is an equalizer. It helps grow skills and confidence and changes lives. She knows this from experience. 

Richardson and her husband lost their jobs during the recession. Their home and cars soon followed. Then, after years of struggling and moving from place to place with their four children, a Michigan Works caseworker offered some advice. “He suggested going back to school and told me about the SOAR Program at UM-Dearborn. It changed my life,” she says.

It sounds like a nicely wrapped up story. But Richardson says it was a struggle for the seven years — from 2011 to 2018 — she took to earn her bachelor degree in behavioral sciences and women’s and gender studies. She says the SOAR office, and SOAR Director Ellen Judge-Gonzalez in particular, helped her see things that she didn’t see in herself.

“I originally wanted to get a degree where I didn’t have to interact with people. I wanted to work in a medical lab. My previous jobs were doing collections and working at a funeral home. As much as I tried to be positive, I was meeting people at their worst times and it wore me down,” Richardson says. “When I was a student, Ellen kept encouraging me to join student groups and work at the registration desk for events. She saw a natural ability in me when it comes to working with people. She later hired me as a student employee for SOAR and that turned into the fulltime position that I have today. Helping people transform their lives is hard, but rewarding. It’s exactly where I need to be.” Richardson has worked in the SOAR office for a decade.

The office itself is also a refuge because it’s a place where SOAR students share their stories of tribulations and triumph. Richardson says hearing how people overcome challenges is motivating. “You want to find people who help you feel less alone on your journey,” she says. “They will help you keep moving forward even on the hardest days.”

Richardson says she never expected to find a college initiative like the SOAR Program. But going through state social services programs and following up on advice shared with her changed the trajectory of her life. “It might not feel like it right now, but there are people who want to support you,” she says. “Don’t give up. Don’t be afraid to ask for help. And be ready to give it your all when a door opens.”

For adult learners considering a return to school to earn their first bachelor’s degree, check out the SOAR Program.

After reaching goals, look for ways to pay it forward.

With her kids and husband — as well as many UM-Dearborn colleagues and professors — cheering her on at the UM-Dearborn Fieldhouse, Richardson says she will never forget her December 2018 graduation day. “When I walked across the stage, I could hear people yelling my name,” she says. “It was surreal to actually experience something that had only lived in my mind for so long.”

She says many of the same people also nominated her for the U-M award. Nominators were Judge-Gonzalez, Sociology Professor Francine Banner, Criminology and Criminal Justice Lecturer Aaron Kinzel, CASL Advising and Academic Success Administrative Assistant Maureen Sytsma and Disability and Accessibility Services Coordinator Judy Walker.

“This award is something I didn’t see coming. I almost didn’t believe it was real when I first got the email. The subject line said, ‘Congratulations’ and it came in at 4:26 p.m. in the afternoon right before the holiday break began. After all of the spam email warnings we’ve gotten, I thought maybe it was one of those,” Richardson says with a laugh. “But it was very real. It’s amazing to be at a place where the people continue to lift you up.”

Richardson works to express her gratitude through service to others. When SOAR students tell her they are behind on rent or their utilities are shut off, she connects them to financial support opportunities or organizations. If courses are a challenge, she lets them know about academic support services on campus. And there’s her open-door policy for her students. “Sometimes all we want is to know someone cares,” she says. “It’s important to remember where you come from and to be that person you once wished was there for you. I can’t say I’m perfect, but I try.”

Richardson is also an education advocate for citizens reentering society after prison. She served as a teaching assistant for a UM-Dearborn program at Women’s Huron Valley Correctional Facility and has seen the successes of some of her formerly incarcerated SOAR students like UM-Dearborn graduate Penny Kane.

“It’s as simple as, treat people how you want to be treated. What shocked me the most when I first worked in the prisons is how the women are trained to see themselves. When I asked their names to sign in, the women started listing off numbers. I kept saying, ‘No, I want to know your name and how to address you.’ Over time, they used their names instead of numbers — it changed the whole dynamic in such a positive way,” she says. “The returning citizens population is one group I am passionate about helping. I know people who have done their time and have difficulty getting jobs or an education because they were once in prison. Why are we still penalizing them beyond their sentence?”

In the SOAR office on an early Wednesday morning, Richardson makes coffee and heats water for tea — she wants it ready for the students who drop in to use SOAR computers or just want to talk. She organizes a virtual meet-up for her remote students. And she seeks out scholarship opportunities to help a student in need.

“I’m here today — with my college degree and a job I love — because of all the people who supported me. I want to be that person for someone else,” she says. “I’m here to pay it forward.”

Story by Sarah Tuxbury